Terms and Conditions

Our Terms and Conditions

1. Introduction
Welcome to TechPozi ICT Solutions ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our web hosting services provided through TechPozi Hosting ("Platform", "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Services Provided We provide a range of web hosting services including, but not limited to, shared hosting, virtual private servers (VPS), dedicated servers, and domain registration.

3. Account Registration
- Eligibility: You must be at least 18 years old to use our Services.
- Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Use of Services
- Acceptable Use: You agree to use our Services only for lawful purposes. You are prohibited from using the Services to engage in any activity that is illegal or infringes on the rights of others.
- Prohibited Activities: This includes, but is not limited to, activities such as spamming, hacking, distributing malware, and hosting content that is unlawful, abusive, or harmful.

5. Payment and Fees
- Billing: You agree to pay all applicable fees for the Services you select in accordance with the pricing and payment terms provided at the time of purchase.
- Late Payments: If you fail to pay fees on time, we reserve the right to suspend or terminate your account and access to the Services.
- Refunds: Our refund policy is outlined in our Refund Policy, which you can find on our refund policy page.

6. Termination
- By You: You may terminate your account at any time by following the procedures outlined in your account settings.
- By Us: We reserve the right to suspend or terminate your account if you violate these Terms or engage in any prohibited activities.

7. Data and Privacy
- Data Security: We implement reasonable security measures to protect your data. However, we cannot guarantee the security of your data transmitted to our Services.
- Privacy Policy: Our use of your personal information is governed by our Privacy Policy, which you can find on our privacy policy on our website.

8. Intellectual Property
- Our Content: All content, trademarks, service marks, and logos provided by us are owned by or licensed to us and are protected by intellectual property laws.
- Your Content: You retain ownership of all content you upload to our Services. You grant us a worldwide, royalty-free, non-exclusive license to host and use your content for the purpose of providing the Services.

9. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted or error-free.

10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

11. Indemnification
You agree to indemnify, defend, and hold harmless TechPozi ICT Solutions, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the Services or your violation of these Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

14. Contact Us
If you have any questions about these Terms, please contact us at support@techpozihosting.com